Missing Photos on Webshots
Dear Members,
Some of you have been asking us about the missing photos in your albums. We’ve been investigating the issue and discovered that a server failed, and we are sorry to say that we are unable to recover the images. This is the first time that this has happened in all of Webshots’ 15-year history, and we are taking measures to reduce the chance of this happening again.
We want to take this opportunity to remind all members to back up their photos on a regular basis. As a Premium member, you can use the Desktop Application, our free software, to back of all of your albums; free members can back up only their oldest album. You can also back up your photos on your personal desktop, CD or external hard drives.
To back up your albums using the Desktop, go to the “My Files Online” tab and click on the “Back up your files” link in the bottom-right corner. Click on the screenshot below to see in bigger detail.
We are sorry for the inconvenience that this has caused, and we thank you for being patient with us while we figured out exactly what happened.
Sincerely,
Jessica, Webshots Editor
Update: Please see my recent comment in response to your comments.